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Showing posts from December, 2017

Increase Mobile Productivity with FSS

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    Increase Mobile Productivity with File Sync & Share How often do you see people working on their laptops or tablets in coffee shops? Probably a lot, and this is going to become even more the norm as the traditional ‘workplace’ changes. For example, some companies don’t even give their employees personal workstations, and almost everyone is expected to be available 24/7. As a result, there is absolutely no place that is sacred from becoming a temporary workstation. Workers must now be able to access, share and collaborate on documents from anywhere, at any time. If you are going to expect your employees to work off the clock, and to do so at home, in the car, in a hotel or the backyard, they are going to be far more effective and willing to do so if you make it as easy as possible. One way to do that is to provide them with a business-grade set of collaboration tools that make document sharing easy. Sending Word documents back and forth for markups among a group is tedious and i...

Make File Sharing with Clients Easy

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  Make File Sharing with Clients Easy As a vendor or even a customer, have you had the experience of working with a new company and having to learn yet another file sharing platform? Worse, have you found that it wasn’t compatible with your files, or that there were little quirks that slowed down the process as you learned the software? It can be annoying, and it can take a considerable amount of time. What’s going on in your organization? Have you ever considered that your file sharing environment is a critical client touchpoint? Consider these questions: Can they learn the system quickly? Is it used across the entire organization, or do individual units use different tools? Can a client access via any mobile device whenever it is convenient? Is everything accessible via all operating systems? Do they feel secure sharing confidential data? Sharing and collaboration should be easy, intuitive and secure.  Every client touchpoint matters, and if your collaboration tools are perceived to ...

Check for Gaps When It Comes to Sharing Files

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    Check for Gaps When It Comes to Sharing Files  Every technology department is keenly aware of the risks of data breaches. Maintaining digital security is a key priority for CTO/CIOs. Technical departments launch fake internal phishing scams to test employees. Despite these efforts, there remains an important daily disconnect that risks the integrity of your internal data and your client’s confidential information. That disconnect is file sharing. When an employee needs to share information, how are they doing it? There is a good chance they are emailing Word docs or PDFs, texting attachments or using any type of file sharing product they are familiar with. Perhaps when they work collaboratively with a client, they use whatever the client is familiar with. An important factor in corporate security is implementing an FSS solution that provides not only ease of use, but the highest level of security available. A good FSS platform eliminates the need to email files. It also creates opt...

Use FSS as a Good Branding Opportunity

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      Use FSS as a Good Branding Opportunity   Are you letting your employees use any file sharing solution they want? Are they collaborating with clients over different platforms? Sharing files via email, text and consumer-grade File Sync & Share (FSS)? Aside from the security risks you are taking and the (in)convenience factor, is this really putting the company in the best light? Think about the impact to your branding when you share files with a client using clunky, hard-to-use tools, methods that risk data security, or unintuitive platforms that require a learning curve for your clients and prospects. You inconvenience them and you put their files at risk. It sends a negative message—one that could harm your brand. Remember, any customer touch point is a “branding”moment.